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In healthcare, doctors and pharmacists play complementary roles in patient care. Doctors are responsible for making diagnostic and treatment decisions. Possessing a comprehensive knowledge base, doctors are tasked with gathering all relevant patient information to make the most appropriate treatment choices. Meanwhile, pharmacists are highly trained drug experts responsible for in-depth investigations into optimizing drug therapy for individual patients, including drug selection, dosage, administration route, and monitoring for adverse drug reactions. Therefore, the role of pharmacists in collaborating with doctors to provide medication advice is increasingly valued. By working together, these healthcare professionals can optimize patient outcomes.

Without a reliable online communication platform, pharmacists may struggle to contact prescribing doctors promptly to verify or clarify medication orders. This can result in delayed responses or hinder the timely resolution of medication-related issues. The increasing importance of this issue is evident in today's world, driven by technological advancements, rising patient expectations, and the emergence of new health threats. Effective collaboration and information sharing are crucial. To achieve this, investments from healthcare professionals, institutions, and the wider healthcare sector are needed.

Telemedicine has the potential to significantly enhance the collaborative model, leading to improved patient outcomes. To optimize the medication dispensing process and ensure accurate medication delivery by enhancing communication and verification between pharmacists and prescribing doctors. SEADOC Chat App allows care team members (doctors, nurses, pharmacists, etc.) and patients to connect easily and share prescriptions, facilitating collaboration from anywhere.

  • Unclear prescription: pharmacists can initiate instant messaging or video call with prescribing doctors to clarify ambiguous or missing information regarding dosage, frequency, route of administration, or duration of treatment.
  • Incomplete prescription: doctors can share the electronic patient health records for pharmacists to retrieve patient demographics, allergies, or current medications.
  • Complex medication: pharmacists can provide patients with clear and automated instructions on medication usage, including dosage, timing, and potential side effects.

Become a Verified Healthcare Provider on SEADOC Chat to access exclusive features and connect with patients and colleagues.

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SEADOC Team